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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Alex Wersland

October 27, 2026

5 out of 5 rating by Alex Wersland
"I spoke to Robert at local State Farm office. This experience was perfect. They loaded me up with exactly what I needed and saved me money. Great job !"
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Victoria Serna

October 26, 2026

5 out of 5 rating by Victoria Serna
"Robert was very helpful and I was very satisfied"
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Francisco TORRES

October 21, 2026

5 out of 5 rating by Francisco TORRES
"I would like to thank Alex for making my experience effortless. She was fast responding and very pleasant to deal with. I recommend her for all auto insurance needs."
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Michael Lawrence

October 16, 2026

5 out of 5 rating by Michael Lawrence
"Excellent and friendly service"
We responded:
"Thanks, Michael, this means a lot! Friendly is what we aim for, and our team is right here on Bee Cave Road whenever you need us. — Ben"
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keith williams

October 13, 2026

5 out of 5 rating by keith williams
"Very responsive"
We responded:
"Thanks, Keith, this means a lot! Being quick to respond is what we're all about, and our team is right here on Bee Cave Road whenever you need us. — Ben"
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Emma and Marshall Ingram

October 13, 2026

5 out of 5 rating by Emma and Marshall Ingram
"I had a great experience with creating a new policy with my State Farm. I worked with Danielle Osemene. She was very helpful and provided excellent customer service. I am happy with my State Farm experience"
We responded:
"Thank you, Emma and Marshall, so glad you're happy! I'll pass your kind words along to Danielle, she'll love hearing it. Proud to be your neighborhood office near Lake Travis, reach out anytime. — Ben"
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Ryan Childs

October 13, 2026

5 out of 5 rating by Ryan Childs
"A+ service. I was recently on a trip and needed to have a new car added to my policy, Danielle was very responsive and got this done within 30 minutes. I have used this insurance group for many years and service has always been exceptional. Would highly recommend."
We responded:
"Thanks Ryan, so happy we could help! I’ll let Ryan know. Ben"
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Dorrie R.

October 5, 2026

5 out of 5 rating by Dorrie R.
"Alex was amazing to work with! She was very responsive and knowledgeable. I would highly recommend this team -- very straight forward and nice to work with. Alex definitely makes the Ben Archer team SHINE! They are lucky to have her!"
We responded:
"So glad you had such a great experience, Dorrie! Alex is responsive and sharp, and I'll pass your kind words along to her. We're proud to be your neighborhood office near Lake Travis. — Ben"
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Zach Pineda

October 5, 2026

5 out of 5 rating by Zach Pineda
"Sold me on price and customer service by for the best customer service I've had in all my life when dealing with auto insurance"
We responded:
"Means a lot, Zach, thank you! Our team is right here on Bee Cave Road, and we're glad to have you with our office. — Ben & the team"
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Greg Johnson

October 1, 2026

5 out of 5 rating by Greg Johnson
"Robert Bradshaw did a fantastic job helping me with Home + Auto + Life. I got better coverage and saved money compared to my old Insurer. So glad I switched!"
We responded:
"So glad you made the switch, Greg! I'll pass your kind words along to Robert, who takes great care of our neighbors around Lake Travis. Welcome aboard. — Ben Archer"
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sahana gangal

September 30, 2026

5 out of 5 rating by sahana gangal
"Great team and really good at follow ups. Quick in response and setting up things."
We responded:
"Thank you, Sahana, this made our day! Staying in touch and responding fast is what we're all about. Glad to have you with our Bee Cave Road office, reach out anytime. — Ben & the team"
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Ari Herbert

September 30, 2026

5 out of 5 rating by Ari Herbert
"Alex Munoz from Ben Archer State Farm got me literally an insane deal on home, rental, and car insurance. In addition to me shipping around, my lender referred me to someone from Gooshead who shopped the whole market and then literally told me just to go with Ben Archer because there was no way she could even match them m"
We responded:
"Wow, thank you, Ari! I'll make sure Alex Munoz sees this, he'll be thrilled. We're proud to be your neighborhood office in the Bee Cave area, and here whenever you need us. — Ben Archer"
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Melisa McS

September 25, 2026

5 out of 5 rating by Melisa McS
"Great service, quick response and very good price!"
We responded:
"Thanks, Melisa, we appreciate you! Quick and friendly is how we want every conversation with our Bee Cave Road team to feel. — Ben"
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Alex Seyer

September 24, 2026

5 out of 5 rating by Alex Seyer
"Robert Bradshaw was prompt, informative, and personable. He and his firm bundled my policy’s and saved us approx $5k a year!"
We responded:
"Thanks, Alex, that means a lot! Robert is prompt and personable, and I'll make sure he sees this. Glad to have you with our office here on Bee Cave Road, reach out anytime. — Ben"
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Catherine Chang

September 23, 2026

5 out of 5 rating by Catherine Chang
"Robert is great, he explained everything really well and he was very friendly."
We responded:
"Thanks, Catherine! Robert has a real knack for making things clear, and I'll be sure he sees this. Glad to have you with our office on Bee Cave Road — reach out anytime. — Ben"
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Garrett Rogers

September 22, 2026

5 out of 5 rating by Garrett Rogers
"Alex was very helpful, polite, informative and got me a great deal on my insurance for my New 2026 F150! Very happy and satisfied with my experience."
We responded:
"Thanks so much, Garrett! Helpful and polite is Alex all day, and I'll pass your kind words along to her. Proud to have you with our Bee Cave Road office, reach out anytime. — Ben Archer"
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Gavin Crabb

September 19, 2026

5 out of 5 rating by Gavin Crabb
"I worked with Alex and discussed several different options over the span of a couple of weeks. She was extremely helpful, patient and responsive. Very pleased with the level of service."
We responded:
"Thank you, Gavin, I really appreciate this! Patient and responsive is exactly what we want from Alex, and I'll make sure she hears it. We're right here in the Lakeway area whenever you need us. — Ben"
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Preece Boys' Mama

September 18, 2026

5 out of 5 rating by Preece Boys' Mama
"Maya was so helpful today. Courteous, efficient and friendly. Everyone at this office is great. Have been with them for years and I will continue to use them for years to come."
We responded:
"Means a lot — thank you for sticking with us all these years! I'll pass this along to Maya; courteous and friendly is just how she's wired. Proud to be your neighborhood office in the Austin area for years to come. — Ben & the team"
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Allan Fisher-Garcia

September 17, 2026

5 out of 5 rating by Allan Fisher-Garcia
"Alex managed to secure me better coverage than my previous insurance provider, resulting in a significant reduction of my monthly premium by 60%. Throughout the entire process, she maintained complete transparency and collaboration, ensuring that I felt neither pressured nor misled, unlike my past experiences with insurance companies."
We responded:
"Appreciate this, Allan! Transparency and zero pressure is exactly how Alex works, and I'll make sure she sees your kind words. Glad to have you with our Austin-area office — we're easy to reach whenever you need us. — Ben Archer"
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Tyler Wells

September 15, 2026

5 out of 5 rating by Tyler Wells
"Robert was absolutely fantastic in helping me review my policies and get substantially better pricing. He ended up saving me 50% across my various policies. Follow through and customer service were absolutely top notch! Cannot recommend him enough."
We responded:
"So glad to hear it, Tyler! Follow-through is Robert's calling card, and I'll pass this along to him. We're right here in the Austin area whenever you need us. — Ben"
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Cynthia Williams

September 15, 2026

5 out of 5 rating by Cynthia Williams
"My agent Robert was very easy to deal with, and I feel like he have me a great deal."
We responded:
"Welcome aboard, Cynthia — thanks for the kind words! I'll let Robert know he made things easy. Glad to have you with our office here in the Austin area. — Ben & the team"
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Nicholas Reale

August 30, 2026

5 out of 5 rating by Nicholas Reale
"Danielle is the best! Insurance can be confusing and overwhelming, but she made everything so simple and stress-free. She is always so quick to respond, helpful, and genuinely cares about her clients. I’m so glad I found her!"
We responded:
"So glad you found her too, Nicholas! Simple, quick, and stress-free is how Danielle treats everybody, and I'll pass this along — it'll make her week. We're right here in the Lakeway area whenever you need us. — Ben Archer"
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Barbara Marzean

August 30, 2026

5 out of 5 rating by Barbara Marzean
"We have used Ben Archer with State Farm since we moved here 2 years ago. The service we receive from Maya has been great and we are pleased with the premium cost."
We responded:
"Barbara, thank you for your wonderful review of State Farm Agent Ben Archer’s Team! Barbara, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ben Archer’s Team! "
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Jess Romero

August 26, 2026

5 out of 5 rating by Jess Romero
"We've been with Ben Archer State Farm for our home and auto insurance, and honestly, we feel like we're in the best hands. The team is always responsive, friendly, and genuinely caring — every question or concern gets a quick, thoughtful answer. What really stands out is how proactive they are, reaching out when policy changes come up or when they spot something that could put us at risk, instead of waiting for us to find out the hard way.

A special shout out to Maya, who has bailed us out in a pinch more than once — her responsiveness and care do not go unnoticed! It's rare to find an insurance team that actually looks out for you like this. Highly recommend!"
We responded:
"Jess, this means a lot — thank you. Maya bailing folks out in a pinch is just who she is, and I'll make sure she sees this. Looking out for you before you have to ask is the whole idea, and we're right here in the Bee Cave area whenever you need us. — Ben & the team"
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Peggy Mayfield

August 24, 2026

5 out of 5 rating by Peggy Mayfield
"Alex was outstanding and truly on the ball without being pushy! I was trying to do not online myself between work meetings. Alex called me and offered to send me a couple of quotes, telling me precisely what I needed to send. Then she turned around and sent the apples to apples quotes in under an hour! She gave me space and time to review the quotes without hassling me. It was a super experience!"
We responded:
"Appreciate this, Peggy! On the ball without being pushy is exactly how Alex works, and I'll make sure she hears it. Glad our office here in the Austin area could make a busy day a little easier — reach out anytime. — Ben"