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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matt T

May 16, 2026

5  out of  5
rating by Matt T
"State Farm and Maya were great to work with, responsive, and competitive for home and auto. Recommended!"
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Tariq Baig

May 12, 2026

5  out of  5
rating by Tariq Baig
"I was contacted by Alex Munoz to see if I was still interested in insurance coverage for my home, autos, and fifth wheel. I mentioned that I had a couple of accidents on my driving record, but she still worked up a quote that nearly cut my current GEICO premium in half. In total, she saved me almost $6,000 a year, which is incredible. If you’re looking to save money on insurance, I highly recommend contacting Alex Munoz at State Farm."
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J. Moore McDonough

May 11, 2026

5  out of  5
rating by J. Moore McDonough
"The absolute best!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ben Archer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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A CW

May 5, 2026

5  out of  5
rating by A CW
"What a great experience with Robert Bradshaw. He was able to move my insurance to a local branch and offer some valuable information on things to consider for better coverage. I look forward to discussing additional insurance needs with him."
We responded:
"Glad you joined our office! And thanks for the kind words about Robert. We are very excited he is on our team. "
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Johanna Roussel

May 4, 2026

5  out of  5
rating by Johanna Roussel
"I was quite pleased with my interaction with Ben Archer agent Robert Bradshaw. He answered all my question and was very knowledgable about the products I was interested in. He was patient and helped explain the products in an away I could understand. Good job!"
We responded:
"Thank you!! I’ll make sure and let Robert know. We appreciate you! "
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Simon Sellick

May 2, 2026

5  out of  5
rating by Simon Sellick
"Incredibly responsive and efficient whilst saving me $thousands per year across both policies. They also appear to have great supportive structures. Excited about the savings and participating with the new policies."
We responded:
"Hey Simon, Thanks for choosing us and leaving such a great review! We are so happy that you are pleased with your experience so far. We're always happy to assist so don't hesitate to reach out to us if you need anything. "
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Helen Chavira

May 1, 2026

5  out of  5
rating by Helen Chavira
"Love the Ben Archer team. Great service Alex!"
We responded:
"Dear Helen, Thanks so much for taking the time to share your positive experience! We're thrilled that you received great service from Alex. We'll be sure to share your review with the rest of our team members as inspiration! "
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Tim Reese

April 30, 2026

5  out of  5
rating by Tim Reese
"Great service!"
We responded:
"Thanks for the kind words Tim! If you ever need anything please don't hesitate to reach out to our team."
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Xavier Daniels

April 30, 2026

5  out of  5
rating by Xavier Daniels
"Was provided with excellent service!"
We responded:
"Hello Xavier, Thanks for the kind words! We love that you had such a great experience! We look forward helping you with any and all of your insurance needs."
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Ashley Salmon

April 29, 2026

5  out of  5
rating by Ashley Salmon
"Called today and was super impressed with how knowledgable Danielle O is! She took the time to walk me through all of my insurance questions in a way that was clear and easy to understand. I never felt rushed, and she made sure I fully understood my options. Her professionalism and patience really stood out, and I appreciate how helpful she was throughout the entire process. Highly recommend working with her!"
We responded:
"Hello Ashley, Thank you for the awesome feedback. We're thrilled that you had a great experience with Danielle. We love her too! We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to continuing to work with you for all of your insurance needs."
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Alexa Whitton

April 29, 2026

5  out of  5
rating by Alexa Whitton
"I would definitely recommend this branch. Excellent service provided to me by Danielle!"
We responded:
"Alexa, thanks for the great review! Hearing that your experience with Danielle went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! "
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Robert S. Bradshaw IV

April 28, 2026

5  out of  5
rating by Robert S. Bradshaw IV
"The team at Ben Archer State farm is friendly and experienced! I enjoy working with them and they are always quick to help with a smile. Highly Recommended..."
We responded:
"Dear Robert, We appreciate the time you took to give us such a great rating! We are glad that you enjoy working with us and the feeling is mutual. We look forward to providing you with more great experiences in the future. "
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Karen Kish

April 26, 2026

5  out of  5
rating by Karen Kish
"We sold our house and needed a short term renters policy. Quick quote, great pricing, couldn't be happier."
We responded:
"Karen, we are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience with us! We look forward to continuing to provide stellar service to you and your family."
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Dingu Sagar

April 12, 2026

5  out of  5
rating by Dingu Sagar
"Great service. I was able to do everything smoothly over calls/emails."
We responded:
"We love to hear that. Making things easy is very important to us. We are also available in person if you ever want to stop in."
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Lisa Newman

March 26, 2026

5  out of  5
rating by Lisa Newman
"We have received great service, prompt and knowledgeable communication from Maya. She is great to work with!"
We responded:
"Thanks Lisa!! Maya is a rockstar! "
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John B.

March 21, 2026

5  out of  5
rating by John B.
"Always responsive, excellent assistance, very friendly."
We responded:
"Thanks John! Let us know if we can ever be of service "
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David DeStefano

March 17, 2026

5  out of  5
rating by David DeStefano
"Very communicative and easy to work with"
We responded:
"Thanks David! "
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Theresa Llano

March 17, 2026

5  out of  5
rating by Theresa Llano
"3/16/2026: You know when you have selected a great auto insurance company, when your POC at the agency “listens” to you. Ms. Z…I love you. You have come through for me several times. Excellent Customer Service!!! First Review: My State Farm insurance agent has been Ben Archer for many years. He has an excellent group working for him and all have great deal of knowledge and insurance experience. Every time I need assistance they are on top of it. A special thanks to Zaida Maruri for helping me with renter's insurance."
We responded:
"We’re so glad to know that Zaida and the rest of our team have been able to assist you, Theresa. We’re honored to have served you for so many years! -Ben"
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Katie Opgenorth

March 11, 2026

5  out of  5
rating by Katie Opgenorth
"Great customer service. They have been quick to respond with any issues with my policy and have great pricing."
We responded:
"Thank you Katie! Please call anytime"
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Eleanor Mitchell

March 10, 2026

5  out of  5
rating by Eleanor Mitchell
"I have been using this office for a few years now, bundling all our insurance together. Not only are their rates the best I could find, but when I need help or have any questions, there is always a real person, from that specific, local office, on the phone to talk to, or who will respond quickly via email. I feel assured that any questions or issues that I have will be responded to quickly, effectively and with personal connection - I appreciate that so much. Everyone is really friendly and knowledgeable. Would definitely recommend."
We responded:
"Thank you Eleanor! It’s such an AI world now, but sometimes you just need a real person to talk to. We are happy to be those people! "
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Susan Whitworth

February 25, 2026

5  out of  5
rating by Susan Whitworth
"We have been with Ben and team for a number of years. Z our go to team member is always very responsive. They take immediate action on any issues that arise."
We responded:
"Susan, you are the best. Thank you! "
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Mosha Schwartz

February 19, 2026

5  out of  5
rating by Mosha Schwartz
"I’ve had a great experience working with Payne at the Ben Archer State Farm team. He is awesome at his job and always goes above and beyond to make sure everything is taken care of. I truly appreciate the time and effort he puts into helping his clients and making the process smooth and stress free. His customer service and attention to detail really stand out."
We responded:
"Wow, thank you so much! We really appreciate the kind words I will make sure Payne knows! "
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Hector T.

February 18, 2026

5  out of  5
rating by Hector T.
"Thanks to Amber she took care all my needs to get good coverage at a good price."
We responded:
"Thank you, Hector. It’s our pleasure to help you. Please let us know if we can ever do anything for you in the future."
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Betty Schmitz

February 11, 2026

5  out of  5
rating by Betty Schmitz
"Excellent staff!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ben Archer’s Team here in Austin . "
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Barbara Marzean

February 11, 2026

5  out of  5
rating by Barbara Marzean
"We have used Ben Archer with State Farm since we moved here 2 years ago. The service we receive from Maya has been great and we are pleased with the premium cost."
We responded:
"Barbara, thank you for your wonderful review of State Farm Agent Ben Archer’s Team! Barbara, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ben Archer’s Team! "