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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melisa McS

September 25, 2026

5  out of  5
rating by Melisa McS
"Great service, quick response and very good price!"
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Alex Seyer

September 24, 2026

5  out of  5
rating by Alex Seyer
"Robert Bradshaw was prompt, informative, and personable. He and his firm bundled my policy’s and saved us approx $5k a year!"
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Catherine Chang

September 23, 2026

5  out of  5
rating by Catherine Chang
"Robert is great, he explained everything really well and he was very friendly."
We responded:
"Thanks, Catherine! Robert has a real knack for making things clear, and I'll be sure he sees this. Glad to have you with our office on Bee Cave Road — reach out anytime. — Ben"
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Garrett Rogers

September 22, 2026

5  out of  5
rating by Garrett Rogers
"Alex was very helpful, polite, informative and got me a great deal on my insurance for my New 2026 F150! Very happy and satisfied with my experience."
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Gavin Crabb

September 19, 2026

5  out of  5
rating by Gavin Crabb
"I worked with Alex and discussed several different options over the span of a couple of weeks. She was extremely helpful, patient and responsive. Very pleased with the level of service."
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Preece Boys' Mama

September 18, 2026

5  out of  5
rating by Preece Boys' Mama
"Maya was so helpful today. Courteous, efficient and friendly. Everyone at this office is great. Have been with them for years and I will continue to use them for years to come."
We responded:
"Means a lot — thank you for sticking with us all these years! I'll pass this along to Maya; courteous and friendly is just how she's wired. Proud to be your neighborhood office in the Austin area for years to come. — Ben & the team"
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Allan Fisher-Garcia

September 17, 2026

5  out of  5
rating by Allan Fisher-Garcia
"Alex managed to secure me better coverage than my previous insurance provider, resulting in a significant reduction of my monthly premium by 60%. Throughout the entire process, she maintained complete transparency and collaboration, ensuring that I felt neither pressured nor misled, unlike my past experiences with insurance companies."
We responded:
"Appreciate this, Allan! Transparency and zero pressure is exactly how Alex works, and I'll make sure she sees your kind words. Glad to have you with our Austin-area office — we're easy to reach whenever you need us. — Ben Archer"
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Tyler Wells

September 15, 2026

5  out of  5
rating by Tyler Wells
"Robert was absolutely fantastic in helping me review my policies and get substantially better pricing. He ended up saving me 50% across my various policies. Follow through and customer service were absolutely top notch! Cannot recommend him enough."
We responded:
"So glad to hear it, Tyler! Follow-through is Robert's calling card, and I'll pass this along to him. We're right here in the Austin area whenever you need us. — Ben"
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Cynthia Williams

September 15, 2026

5  out of  5
rating by Cynthia Williams
"My agent Robert was very easy to deal with, and I feel like he have me a great deal."
We responded:
"Welcome aboard, Cynthia — thanks for the kind words! I'll let Robert know he made things easy. Glad to have you with our office here in the Austin area. — Ben & the team"
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Bonnie Stasey

September 5, 2026

5  out of  5
rating by Bonnie Stasey
"Danielle was extremely helpful, professional, and friendly."
We responded:
"Thanks, Bonnie! Danielle really is all three of those things, and I'll make sure she sees this. Glad to have you with our office here on Bee Cave Road — we're easy to reach whenever you need us. — Ben"
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Nicholas Reale

August 30, 2026

5  out of  5
rating by Nicholas Reale
"Danielle is the best! Insurance can be confusing and overwhelming, but she made everything so simple and stress-free. She is always so quick to respond, helpful, and genuinely cares about her clients. I’m so glad I found her!"
We responded:
"So glad you found her too, Nicholas! Simple, quick, and stress-free is how Danielle treats everybody, and I'll pass this along — it'll make her week. We're right here in the Lakeway area whenever you need us. — Ben Archer"
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Barbara Marzean

August 30, 2026

5  out of  5
rating by Barbara Marzean
"We have used Ben Archer with State Farm since we moved here 2 years ago. The service we receive from Maya has been great and we are pleased with the premium cost."
We responded:
"Barbara, thank you for your wonderful review of State Farm Agent Ben Archer’s Team! Barbara, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ben Archer’s Team! "
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Jess Romero

August 26, 2026

5  out of  5
rating by Jess Romero
"We've been with Ben Archer State Farm for our home and auto insurance, and honestly, we feel like we're in the best hands. The team is always responsive, friendly, and genuinely caring — every question or concern gets a quick, thoughtful answer. What really stands out is how proactive they are, reaching out when policy changes come up or when they spot something that could put us at risk, instead of waiting for us to find out the hard way.

A special shout out to Maya, who has bailed us out in a pinch more than once — her responsiveness and care do not go unnoticed! It's rare to find an insurance team that actually looks out for you like this. Highly recommend!"
We responded:
"Jess, this means a lot — thank you. Maya bailing folks out in a pinch is just who she is, and I'll make sure she sees this. Looking out for you before you have to ask is the whole idea, and we're right here in the Bee Cave area whenever you need us. — Ben & the team"
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Peggy Mayfield

August 24, 2026

5  out of  5
rating by Peggy Mayfield
"Alex was outstanding and truly on the ball without being pushy! I was trying to do not online myself between work meetings. Alex called me and offered to send me a couple of quotes, telling me precisely what I needed to send. Then she turned around and sent the apples to apples quotes in under an hour! She gave me space and time to review the quotes without hassling me. It was a super experience!"
We responded:
"Appreciate this, Peggy! On the ball without being pushy is exactly how Alex works, and I'll make sure she hears it. Glad our office here in the Austin area could make a busy day a little easier — reach out anytime. — Ben"
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alex sanchez

August 19, 2026

5  out of  5
rating by alex sanchez
"Five star. Customer Service! I was quoted within 10 minutes and I had a policy started within 30 min. Friendly, courteous and knowledgeable!"
We responded:
"Thanks, Alex — fast, friendly, and knowledgeable is exactly what our team aims for. Glad to have you with our office here on Bee Cave Road; we're easy to reach whenever you need us. — Ben"
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Zach Stirling

August 19, 2026

5  out of  5
rating by Zach Stirling
"Wow! I didn’t think it was possible to have a great experience shopping for insurance. Robert Bradshaw was so patient and walked me through all the details behind each coverage. It’s hard to believe that he saved me over $1,900 per year on auto and home coverage."
We responded:
"Wow right back at you, Zach — thank you! Robert takes his time with everybody who walks in, and I'll be sure he sees this. Glad you found our office here in Bee Cave. — Ben Archer"
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mark alger

August 17, 2026

5  out of  5
rating by mark alger
"Great experience and cheaper insurance win win!"
We responded:
"Appreciate this, Mark! A great experience is what our team works for every time. Welcome aboard — we're right here in the Austin area whenever you need us. — Ben & the team"
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Maria Avendano

August 11, 2026

5  out of  5
rating by Maria Avendano
"I want to express my sincere appreciation for the outstanding customer service I received today. The representative offered me a better rate for my car insurance and handled everything with such professionalism, patience, and kindness. With my busy work schedule, it can be hard to stay on top of calls, but they took their time with me and made the entire process smooth and stress‑free. Thank you for your exceptional service — it truly made a difference."
We responded:
"Maria, this made my day — thank you. Taking real time with folks, especially with a busy schedule like yours, is exactly what our team is here for, and I'll pass your kind words along. We're right here on Bee Cave Road whenever you need us. — Ben"
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kristi monkhouse

August 3, 2026

5  out of  5
rating by kristi monkhouse
"Alex has been extremely helpful with providing my daughter insurance and self insurance. She has made this process so easy that didn’t even cause me any stress."
We responded:
"Thanks, Kristi! Alex has a way of making things feel easy, and I'll be sure to pass this along to her. Glad your family is with our office here in Bee Cave — we're here whenever you need us. — Ben"
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Charlotte Brenner

July 31, 2026

5  out of  5
rating by Charlotte Brenner
"Was communicative and efficient in helping me get my coverage in place."
We responded:
"Appreciate this, Charlotte — communicative and efficient is exactly what we aim for. Welcome aboard, and know our Bee Cave Road office is easy to reach whenever you need us. — Ben Archer"
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Barbara Van Zandt

July 14, 2026

5  out of  5
rating by Barbara Van Zandt
"Alex reached out to me about a yr ago to do a quote on my truck Insurance with all state. She was and is a great help.at the time I couldn't change my insurance because of a issue . Then a month ago she called told me that I'm able to change my insurance and that the issue was taken cared of and I'd changed right away. Alex was able to save me 150.00 a month. I am so grateful she called back and to help me with big saving by coming to state farm."
We responded:
"Barbara, this made my day. Alex's follow-through is exactly why she's such a big part of our team — I'll make sure she sees this. Welcome to our State Farm family here in the Austin area. — Ben"
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Karen Olson

July 13, 2026

5  out of  5
rating by Karen Olson
"Quick, easy, confident, and thorough."
We responded:
"Thanks, Karen! Quick and easy is what we're going for every time. Our Bee Cave office is right here whenever you need us. — Ben"
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Carly Stoy

July 8, 2026

5  out of  5
rating by Carly Stoy
"Really appreciate how responsive and easy to work with the team is - particularly Maya deserves a major shoutout for literally getting me documents made/updated in minutes. Truly never thought insurance could be described as “easy”, so I’m very happy to be with them"
We responded:
"So glad to hear it, Carly — Maya really is that fast, and I'll make sure she gets the shoutout. Having a real local team you can actually reach is the whole point — we're proud to serve neighbors all around West Lake. — Ben & the team"
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Marian Justiss

July 1, 2026

5  out of  5
rating by Marian Justiss
"I'm really impressed. I have been with the same company for over 40 years and my is buying a house and got quotes from Alex. It prompted me to get with her as well. Not only am I saving about $3K/year in premiums, but she and the staff are extremely efficient. It appears that I will get quotes, ask questions, get answers, and then get four policies all in the same day."
We responded:
"Wow, Marian — after 40 years with the same company, having you give our office a look means the world. Alex will be so glad she made it easy, and I'll pass your kind words along to her. We're right here on Bee Cave Road whenever you need us. — Ben"
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juan Gonzalez

July 1, 2026

5  out of  5
rating by juan Gonzalez
"I finally decided to switch from Allstate to State Farm, and I’m so glad I did. Robert Bradshaw made everything incredibly easy and helped me save hundreds of dollars. He was patient, honest, and took the time to walk me through all of my options without ever making me feel rushed. It’s hard to find people who genuinely care about helping you, and Robert definitely does. I really appreciate all of his help and would recommend him to anyone looking for better coverage and better rates."
We responded:
"Juan, so glad the move over has been a good one — Robert takes real time with folks, never rushes, and genuinely cares, and I'll make sure he sees your kind words. Welcome to our office; we're easy to reach here in the Austin area whenever you need us. — Ben Archer"